Legal

Privacy policy

1. Who we are

Syba Security Corp, INC. operates the syba.io website and the Syba iOS application (App Store id 1609996286). Our US headquarters are at 2972 Webb Bridge Road, Alpharetta, GA 30009. Our EU entity is SYBA Inc., Site Katelijne Business Center, Baron Ruzettelaan 5/1.1, 8000 Brugge, Belgium.

For privacy-related inquiries, contact customer.service@syba.io.

2. Information we collect

We collect information you provide directly to us when you create an account, contact us, or use our services. This includes contact information (name, email address), usage data (features used, device information), identifiers (account IDs), and user content (email addresses and usernames you check in our breach-lookup and social-scan tools).

We also collect information automatically through standard web technologies, including cookies, log files, and analytics. This includes IP addresses, browser type, pages visited, and referring URLs. Please see our Cookie Policy for details.

3. How we use your information

We use the information we collect to:

  • Provide, operate, and maintain our services
  • Process transactions and send related information
  • Send technical notices, security alerts, and support messages
  • Respond to comments, questions, and customer service requests
  • Monitor and analyse trends, usage, and activities
  • Detect, prevent, and address fraud and abuse
  • Comply with legal obligations

4. How we share your information

We do not sell your personal information. We share information only with service providers who help us operate our platform (cloud infrastructure, analytics, payment processing), with EPIC Insurance Brokers & Consultants for insurance-related inquiries in the US, and with authorities where required by law. All third-party service providers are bound by contractual data-protection obligations.

5. GDPR rights (EU/UK residents)

If you are located in the European Economic Area or United Kingdom, you have the right to access, rectify, erase, restrict, or object to our processing of your personal data, and the right to data portability. To exercise these rights, email customer.service@syba.io. You also have the right to lodge a complaint with a supervisory authority.

6. Data retention

We retain your personal data for as long as your account is active or as needed to provide our services. You may request deletion of your account and data at any time by contacting customer.service@syba.io. We will comply within 30 days, subject to legal retention requirements.

7. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no internet transmission is 100% secure and we cannot guarantee the security of information transmitted to or from our services.

8. Changes to this policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the effective date. Your continued use of our services after changes take effect constitutes acceptance of the revised policy.

Effective date: 2026-05-05 · © 2026 Syba Security Corp, INC.